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STATE OF NEW JERSEY
PUBLIC EMPLOYMENT RELATIONS COMMISSION

RESUME OF PANEL ARBITRATOR
Lisa M. Charles
Mercer Cty, NJ

GRIEVANCE ARBITRATION EXPERIENCE:
2008-Present: Arbitrator: Conduct hearings and render decisions for grievance arbitrations. Mediator: Conduct mediation for airline industry.
Interest Arbitrator: Fact-finder and arbitrator for public sector interest arbitration in New Jersey and Pennsylvania
MEDIATION AND FACT-FINDING EXPERIENCE:
Mediation and fact-finding for public sector contract negotiations
INTEREST ARBITRATION EXPERIENCE:
Conduct mediation and arbitration for public sector contract negotiations in New Jersey and Pennsylvania.
EDUCATION:
MA, Labor and Employment Relations, Rutgers University
BS, Journalism, Ohio State University
CERTIFICATIONS: National Academy of Arbitrators Annual Conference Certificate; New Jersey Association of Professional Mediators Advanced Civil Mediator Annual Certificate; FMCS Symposium Annual Certificate; Railroad Referee Training Certificate
PROFESSIONAL AFFILIATIONS:
National Academy of Arbitrators-member; Labor and Employment Relations Association; National Association of Railroad Referees; New Jersey Association of Professional Mediators; State Advisory Council for Rutgers University School of Management and Labor Relations.
OTHER RELEVANT OR EQUIVALENT EXPERIENCE:
2010-2016: Adjunct Professor: Taught Collective Bargaining, and Diversity in Organization classes to undergraduate students at Rutgers University.
1987-2007: Employee Relations Director, Dow Jones & Company - The Wall Street Journal. Negotiated labor contracts, settled grievances. Investigated complaints, mediated and resolved workplace disputes for union represented and non-union represented employees.
INDUSTRIES: Variety of industries such as Airline, Automotive, Bakery, Brewery, Building Services, Chemical, Communications, Construction, Corrections, Cosmetics, Hospital, Nurses, Pharmaceutical, Police and Fire, Printing and Publishing, Public Sector-Grievance, Newspaper, Office Workers/Clerical, Railroads, Teachers, Transit, and Utilities.
ISSUES: Numerous issues such as Affirmative Action; Absenteeism; Arbitrability; Conduct (On and Off-Duty); Contract Interpretation; Discipline and Discharge; Disability; Discrimination; Drug and
Alcohol Offenses; Leaves of Absences, Grievance Mediation; Hiring Practices, Job Classification, Layoffs; Management Rights; Past Practices; Seniority and Sexual Harassment
PERMANENT PANELS: Defense Finance Accounting Services/American Federation of Government Employees
Philadelphia Gas Works/Gas Works Employees
Public Service Energy and Gas/ International Brotherhood of Electrical Workers
United Airlines/Association of Flight Attendants
ARBITRATION ROSTERS: American Arbitration Association; Federal Mediation and Conciliation Service; New Jersey State Board of Mediation; New Jersey State Department of Education; New York City Office of Collective Bargaining; New York City Department of Education; New York State Public Employment Relations Board; National Mediation Board; Pennsylvania Labor Relations Board; Pennsylvania Bureau of Mediation; U.S. Postal Service Expedited Panel; U.S. Virgin Island Public Employee Relations Board.
PER DIEM FEES:
GRIEVANCE ARBITRATION $2,000INTEREST ARBITRATION $
CANCELLATION NOTICE AND FEE (if any): Grievance Arbitration: The fee is $2,000 per day for hearing, research and preparation of the opinion and award. A hearing is any portion of a day up to eight hours. Time for research and preparation is prorated.

Cancellation Policy: $2,000 for one day per diem if cancelled within 21 days of scheduled hearing date.

Travel Time: Arbitrator charges per diem fee of $2,000 for any portion of a travel day up to eight hours. Fee is prorated for time over eight hours for one day at $250.00/hour.

Expenses: Arbitrator charges actual cost of reasonable expenses, including airfare, car rental, food and lodging. Automobile mileage is charged at the applicable IRS expense rate.

Interim Billing: Arbitrator provides periodic invoices when there are cancellations or multiple hearing dates.